Terms of use

Effective October 8, 2026. These cover this website, the software, and the account and sync service.

The software

AI Notetaker's source code is provided under the MIT License. That license sets the warranty and liability terms for the software, and these terms do not narrow it.

Recording and consent

You decide whether and how to record a meeting. You are responsible for notifying participants and obtaining the consent that law, workplace policy or your agreements require, wherever each participant is located. An in-app reminder is not legal advice and does not obtain consent for you.

Accounts

You must be at least 16 years old, and able to form a binding contract, to use an AI Notetaker account. If you use it for an organization, you confirm you may bind it to these terms.
Give us a real email address and keep your password private. You are responsible for activity in your account and workspace.
Workspace owners manage members and are responsible for what their members record and store.
You keep ownership of your recordings and notes. You give us a limited license to store, process, transmit to the providers listed in the privacy notice, and display them, solely to provide the service to you. We do not use them to train AI models.
You are responsible for your content, for having the right to record and process it, and for the consent of the people in it. You must not upload content you have no right to use.
Do not use the service to break the law or anyone's rights, to record people unlawfully, to process regulated sensitive data described in the privacy notice, to attack, overload, scrape or reverse engineer the service, to get around plan limits, to resell access, or to try to access another workspace's data.
If your use of the service, including a recording made without a required consent, results in a claim against us, you agree to cover our reasonable losses from that claim to the extent the law allows.

Plans and billing

The desktop app and a free account cost nothing. Pro (cloud sync) and Team (team sync) are subscriptions billed monthly or yearly in US dollars through Stripe, as shown on the pricing page. Yearly billing charges once for twelve months at the price shown.
Without an active subscription, cloud sync is off. Your notes stay on your device and keep working. Notes already in your account stay there, read-only: you can read, search, export and delete them, and download them to the desktop app. We do not delete notes because a plan ended; editing, sharing, integrations, invitations and new uploads need a plan.
Cancel from the billing page (Manage billing). The plan stays active until the end of the period you already paid for and does not renew. Until it ends you can resume it from the same page. Only a workspace owner can cancel or change a plan.
If a payment fails, access continues for 3 days while Stripe retries the card. After that, or if the subscription is cancelled, sync stops. Paying the open invoice or subscribing again turns it back on.

Refunds and cancellations

First 14 days. If you are a new subscriber, you can ask for a full refund of your first payment, monthly or yearly, within 14 days of paying. This applies once per account.
Charged by mistake or twice. Tell us within 60 days and we will refund what was charged in error.
Yearly renewals. We do not guarantee a reminder before a yearly plan renews, so cancel before the renewal date if you do not want another year. If a yearly plan renews and you did not mean to keep it, ask within 7 days of the renewal for a full refund.
Service we could not provide. If sync is unavailable because of us for more than 72 hours in a row, we will refund the affected time, calculated as a share of the period you paid for.
Otherwise. Fees for a billing period that has started are not refunded, including for unused months of a yearly plan, except where the law requires it. Cancelling stops the next renewal and keeps your plan until the period ends.
Changing plans. Switching between Pro, Team, monthly and yearly from Manage billing takes effect immediately. The unused time on your current plan is credited toward the new price, so you are not charged twice for the same days.
Deleting your account. This cancels any active subscription straight away. The period you paid for is not refunded unless it falls under one of the cases above.
Team workspaces. Only the owner can cancel or change the plan. When it ends, sync stops for every member. Notes in the workspace stay read-only and can be exported, and notes on members' own computers are never affected.
Disputes. Please contact us before disputing a charge with your bank, because we can usually refund an error sooner. If a valid charge is disputed, we cancel that subscription, so sync stops, until it is resolved. Your notes stay available to read and export, and you can subscribe again.
How refunds are paid. Refunds go back to the original payment method only, in US dollars, and usually appear in 5 to 10 business days. Any tax collected on the refunded amount is refunded with it. Fees your bank charges for currency conversion are set by your bank and are not refunded by us. AI provider costs you pay directly to Deepgram, Groq, Anthropic and the like are billed by them, not us, and are not refundable by us.
To ask for a refund, email support@apercallc.com with your account email and the charge date.

Plan changes and limits

We may rate-limit requests to protect the service. We may change prices and plans for future billing periods, and will tell subscribers in advance; a change does not affect a period you have already paid for.

Your data, export and deletion

You can download all of a workspace's meetings from the Account page at any time. Deleting your account, or a workspace you own, permanently removes its meetings and cancels any active subscription first; audio staged for processing is deleted after processing or within 24 hours. Deleted data cannot be recovered, apart from copies in system backups that are overwritten on the normal schedule. You can stop using the service at any time. We may suspend or end an account that breaks these terms, is unpaid, or puts the service or other people at risk, and will tell you why where we can. If we end your account without cause, we will give you a reasonable chance to export your data first. Sections that by their nature should continue after an account ends, such as ownership, liability and disputes, continue.

AI output and your own keys

Transcripts, summaries, action items and answers are produced by AI and can be incomplete, wrong or misleading, including misattributing who said something. Check anything important against the recording or the source note before you rely on it. They are not legal, medical, financial or other professional advice, and you are responsible for decisions you make using them. In local mode you are responsible for your provider accounts, keys, fees and their terms.

Third-party services

The service depends on providers such as hosting, transcription, language-model, payment and email services. We are not responsible for their outages, changes or acts, and your use of a provider you choose yourself, such as in local mode or Google Drive, is under that provider's terms.

Downloads

Download software from the linked project releases and check each release's notes and checksums. Current desktop installers are not code-signed and may show operating-system warnings. A checksum helps detect a changed or damaged file, but it does not establish who published it. On macOS and Windows the desktop app installs updates signed with the project's update key by default (the installers themselves are not operating-system code-signed); on Linux it opens the release page. You can turn automatic updates off in the tray menu and install releases yourself.

Liability

The account and sync service is provided “as is” and “as available”. To the extent the law allows, we give no warranty that it will be uninterrupted, error-free or that its output will be accurate, and we disclaim implied warranties such as merchantability and fitness for a particular purpose. To the same extent, we are not liable for indirect, incidental, special or consequential losses, lost profits, lost data, or losses from a recording made without a required consent or from your reliance on AI output from your own providers, and our total liability for the account and sync service is limited to the amount you paid for it in the 12 months before the claim. This does not limit liability that the law does not allow to be limited.

Governing law

These terms are governed by the laws of the jurisdiction where Aperca LLC is organized, without regard to its conflict-of-law rules.

Disputes

Before starting a formal claim, contact us and give us 30 days to try to resolve it informally.

Availability and changes

We work to keep the service running but do not promise uninterrupted availability or a support response time. Features, limits and prices can change. We will show a new effective date when these terms change, and tell signed-in users about material changes in the app or by email before they take effect; if you keep using the service afterwards, you accept the updated terms, and if you do not agree you can stop and delete your account. Nothing here removes a right or protection that the law does not allow to be excluded.

General

These terms, the privacy notice and the software license are the whole agreement about the service. If part of these terms cannot be enforced, the rest still applies. Not enforcing a term is not a waiver of it. You may not transfer your account to someone else, and we may transfer ours to a successor operator of the service.

Contact

Email support@apercallc.com, or raise questions on the project's issue tracker, without posting private meeting content, keys or personal information.

These terms are plain-language project information and are not legal advice.

Accounts

You must be at least 16 years old, and able to form a binding contract, to use an AI Notetaker account. If you use it for an organization, you confirm you may bind it to these terms.

Give us a real email address and keep your password private. You are responsible for activity in your account and workspace.

Workspace owners manage members and are responsible for what their members record and store.

You keep ownership of your recordings and notes. You give us a limited license to store, process, transmit to the providers listed in the privacy notice, and display them, solely to provide the service to you. We do not use them to train AI models.

You are responsible for your content, for having the right to record and process it, and for the consent of the people in it. You must not upload content you have no right to use.

Do not use the service to break the law or anyone's rights, to record people unlawfully, to process regulated sensitive data described in the privacy notice, to attack, overload, scrape or reverse engineer the service, to get around plan limits, to resell access, or to try to access another workspace's data.

If your use of the service, including a recording made without a required consent, results in a claim against us, you agree to cover our reasonable losses from that claim to the extent the law allows.

Plans and billing

The desktop app and a free account cost nothing. Pro (cloud sync) and Team (team sync) are subscriptions billed monthly or yearly in US dollars through Stripe, as shown on the pricing page. Yearly billing charges once for twelve months at the price shown.

Without an active subscription, cloud sync is off. Your notes stay on your device and keep working. Notes already in your account stay there, read-only: you can read, search, export and delete them, and download them to the desktop app. We do not delete notes because a plan ended; editing, sharing, integrations, invitations and new uploads need a plan.

Cancel from the billing page (Manage billing). The plan stays active until the end of the period you already paid for and does not renew. Until it ends you can resume it from the same page. Only a workspace owner can cancel or change a plan.

If a payment fails, access continues for 3 days while Stripe retries the card. After that, or if the subscription is cancelled, sync stops. Paying the open invoice or subscribing again turns it back on.

Refunds and cancellations

First 14 days. If you are a new subscriber, you can ask for a full refund of your first payment, monthly or yearly, within 14 days of paying. This applies once per account.

Charged by mistake or twice. Tell us within 60 days and we will refund what was charged in error.

Yearly renewals. We do not guarantee a reminder before a yearly plan renews, so cancel before the renewal date if you do not want another year. If a yearly plan renews and you did not mean to keep it, ask within 7 days of the renewal for a full refund.

Service we could not provide. If sync is unavailable because of us for more than 72 hours in a row, we will refund the affected time, calculated as a share of the period you paid for.

Otherwise. Fees for a billing period that has started are not refunded, including for unused months of a yearly plan, except where the law requires it. Cancelling stops the next renewal and keeps your plan until the period ends.

Changing plans. Switching between Pro, Team, monthly and yearly from Manage billing takes effect immediately. The unused time on your current plan is credited toward the new price, so you are not charged twice for the same days.

Deleting your account. This cancels any active subscription straight away. The period you paid for is not refunded unless it falls under one of the cases above.

Team workspaces. Only the owner can cancel or change the plan. When it ends, sync stops for every member. Notes in the workspace stay read-only and can be exported, and notes on members' own computers are never affected.

Disputes. Please contact us before disputing a charge with your bank, because we can usually refund an error sooner. If a valid charge is disputed, we cancel that subscription, so sync stops, until it is resolved. Your notes stay available to read and export, and you can subscribe again.

How refunds are paid. Refunds go back to the original payment method only, in US dollars, and usually appear in 5 to 10 business days. Any tax collected on the refunded amount is refunded with it. Fees your bank charges for currency conversion are set by your bank and are not refunded by us. AI provider costs you pay directly to Deepgram, Groq, Anthropic and the like are billed by them, not us, and are not refundable by us.

To ask for a refund, email support@apercallc.com with your account email and the charge date.